Allstate’s New Favorite Book

(Via Gotcha Covered)

2008 is shaping up to be a particularly challenging year for Allstate. First, we have the antics taking place in Florida. And now, it seems, there’s a little light reading coming onto the market that Allstate won’t be too happy about: David Berardinelli’s From Good Hands to Boxing Gloves.

Quoting the Amazon product description:

It’s the story the insurance industry doesn’t want you to know. Now, for the first time, the story covered in the “lawyer only” book From Good Hands to Boxing Gloves is available to the pubic. Find out for yourself why insurance claims are being improperly denied, delayed, and defended at trial. The book takes you from the ideas arising from the masterminds behind the Enron business model, through their impact on the insurance industry, and the resulting claim denials in everything from minor auto accidents to Hurricane Katrina claims. Author David Berardinelli is the trial lawyer who diligently worked to become the first to obtain the “McKinsey Documents” unprotected, and discusses how they teach insurers how to profit by denying or delaying claim payments. Learn how Allstate changed from dealing with policyholders with “good hands” to “boxing gloves,” and how this has led to the highest profits in insurance company history during years with our country’s largest natural disasters.