You know, if the insurance industry had an effective, clueful industry PR engine, this blurb from Insurance Journal would be receiving a lot of media play right about now (well, except for that primary thingy taking place in New Hampshire):
No complaints have been received by the Texas Department of Insurance (TDI) on how the insurance industry handled any of the estimated 5,000 auto, homeowner and commercial claims that resulted from Hurricane Humberto, the Insurance Council of Texas (ICT) reported. Humberto struck High Island, Texas on Sept. 13, 2007, with 85 mph winds.
An active industry PR staff would tout this as signs of the industry having retooled in the wake of consumer complaints post Katrina/Rita/Wilma. A more cynical person would note that Humberto wasn’t exactly the mega-disaster that Katrina and Wilma were…or that Humberto didn’t hit one of the more infamously litigious parts of the country.
Still, any positive news is welcome for the industry.